Contact Us

We value feedback from our users and take every message seriously. Whether you have a question, a suggestion, a bug report, or a copyright concern, please use the appropriate contact method below and we'll respond as soon as we can.

General Support

For questions about how to use TWSave, problems with downloading a specific tweet, or general feedback about the service:

Email: [email protected]

We typically respond within 1–3 business days.

Bug Reports

Found something that doesn't work? Please include the following in your email so we can help you faster:

  • The exact Twitter/X URL you tried to download
  • The error message you saw (a screenshot helps)
  • Your browser and device (for example, Chrome on iPhone 15)
  • The approximate time the issue occurred

Email: [email protected]

Copyright & DMCA

If you are a copyright holder and wish to request the removal of an endpoint or report misuse, please follow the procedure on our DMCA page. DMCA-specific emails should be sent to [email protected] and include the information described on that page.

Business & Partnerships

For advertising, sponsorship, partnership, or press inquiries, please contact [email protected] with a brief description of your proposal.

Privacy Requests

To exercise privacy rights described in our Privacy Policy — such as data access or deletion requests — email [email protected].

Response Time

Most messages are answered within 1–3 business days. DMCA takedown requests are prioritized and typically handled within 24–48 hours of a valid submission.